How to Unlink and Change Account in Rise of Kingdoms

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Do you want to know how to change your account e-mail, unlink, unbind or just delete your current Rise of Kingdoms account? Then look no further because in this guide, we will help you out.

I have been using this simple trick for my Rise of Kingdoms accounts and it will work for you too. Just follow these easy steps:

How to Change Rise of Kingdoms E-mail

This is the fastest way to change your account in Rise of Kingdoms:

Fastest Way

Step 1: Download Rise of Kingdoms on PC or Mac. After downloading the game, it will be installed on your computer.
Step 2: Launch Rise of Kingdoms and login using your account.
Step 3: Tap on your avatar, go to Settings –> Customer Service.
Step 4: Tap on the Customer Chat icon, located at the top right of the screen.
Step 5: Write down your name, e-mail address and copy + paste the below message for the body.

Dear Rise of Kingdoms & Lilith Support Team,

Currently, I am using my company email account for saving my account progress. However, due to my personal matter, I will be no longer working for this company anymore. Therefore, my working email account will be removed once I stopped working here.

Thus, I am really afraid of losing my game progress and I really want to link it to my personal account to avoid any loss.

Can you help me, please?

Thank you so much!

After that, press Contact Customer Support, a chat window like this will pop up:

Rise of Kingdoms Customer Support

From this point, you can chat with the Rise of Kingdoms customer support directly here. You also can close the window and you will get a notification in-game as well as your e-mail whenever a customer support sends you a message.

Now you just need to follow the instructions to complete the e-mail account change request.

After you unbind your game account successful, link it to another game account to avoid losing your game progress.

Important Note: This method works on your phone, but doing it on your computer is easier and faster as you can copy and paste the message above.

Alternative Way

There is an alternative way to unbind your game account. Follow these steps:

  1. Login the e-mail account you are linking to your account.
  2. Write an e-mail to Rise of Kingdoms Support at, and use the message above.

Subject: Unbind Account as my e-mail is getting removed.
Body: Use the template I shared above.

How to Unlink Rise of Kingdoms from your E-mail

Unlink / unbind Rise of Kingdoms from your e-mail game account is very easy:

Unlink Rise of Kingdoms Game Account
  • Android: Settings –> Google –> Account Services –> App Connected –> Rise of Kingdoms –> Disconnect
  • iOS: Settings –> iCloud –> Manage Storage –> Rise of Kingdoms –> Delete Documents and Data

Though do keep it in your mind that Rise of Kingdoms is a real-time strategy video game. Which means if you delete it from your account, you might lose your game progress forever and your account will become a dead city.

  • This method will unlink your Rise of Kingdoms account from your Google ID.
  • It doesn’t delete your game progress from the game, however other players still can see and attack your city.
  • Once you remove the account from your Google ID / Apple ID, you can use your mail to link to another account.
  • This method does not work with accounts that are saved to Facebook.


How to Unlink and Change Account Rise of Kingdoms

That’s all folks! Now you know how to unlink / unbind and change your game account in Rise of Kingdoms. Make sure you link your game account to a new mail so you do not lose your city’s progress!

We hope you found our guide on how to unlink and change account for beginners helpful and informative. If you have any issues or questions about this guide, let us know by commenting in the comment section below and we will help you!

Happy ruling, Governors!

How to Unlink and Change Account in Rise of Kingdoms
How to Unlink and Change Account in Rise of Kingdoms
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